Frequently Asked Questions
Ordering and Delivery Information
I have received a C+L product - it appears to be faulty. What do I do?
Contact us as soon as possible and we explain your options and will advise you what to do!
How do I order products?
Contact us as soon as possible and we explain your options and will advise you what to do!
What are the postal charges?
Contact us as soon as possible and we explain your options and will advise you what to do!
Product Information
How do I Identify the various terms used in describing turnout components?
What are the postal charges?
There really is nothing wrong with OO gauge. The problem is that some proprietary track systems are really HO and are designed for the Continental and US market. The problem is in the sleeper spacing - they are too close together and are unlike full size UK trackwork. There there are plenty of first class OO layouts appearing at exhibitions. Have a look at some and see for yourself.
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If you still wish to 'trade up' then we suggest you consider joining either
the EM Gauge Society or the Scalefour Society. You may well need support and
both societies are noted for the help and encouragement they give to their
members.
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The EMGS Membership Secretary can be contacted at; www.emgs.org
The Scalefour Society Membership Secretary can be contacted at; www.scalefour.org"
The Gauge O Guild Membership Secretary can be contacted at; www.gaugeoguild.com
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It is the very nature of plastic injection mouldings that occasional flaws can occur. We inspect every moulding and reject anything they see as being in any way imperfect. However, a run of say 3 bolt chairs, is usually 50,000 mouldings. That is 500,000 chairs...... When dealing with this amount, it is quite possible to miss a faulty item or, (more probably), reject a moulding and then put it into the wrong bin.... We are not perfect and mistakes will be made.
C+L offer a 100% no quibble guarantee. If you should receive a faulty item, please return it to the supplier. It will be replaced.
What's the difference between an A type switch and a B type?
In the prototype, a Turnout is a combination of a Switch (properly called a Switch assembly as it consists of a Switch Blade and a Stock Rail bolted together, a Common Crossing (made up of a Vee with Wing rails attached) and a section joining the two called Closure Rails. We have used the same kind of terminology in the C&L range. However to keep things simple in a C&L kit the Switch Blade and innerr Closure Rails are in fact one rail, whereas in Exactoscale kits the prototype is followed exactly.
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In basic terms, an "A" type switch has a sharper radius curve than a "B" type switch, and a shorter length of planing at the tip. The planing is there to ensure that the back of the Switch Blades sits neatly against the Stock Rail. The difference that you see when you buy a set of blades is the length of this machining, the effect being that the "A" blades will produce a more sharply diverging road than "B" type blades (see last FAQ for details of the radius of the diversiong rounte for C&L kits in the various gauges).
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In theory each different angle at the Common Crossing should have a slightly different length of Switchblade, with a varying amount of rail planed away at the rear so that the blade sits neatly against the Stock Rail. In practise Rail Companies grouped Switchblades into smaller groups covering a number of closely related angles. They were given a letter from A (slow speed - sharp curve) up to sometimes G or more (very high speed gradual curved turnouts). In C&L model form we use an 'A' blade for 1:4 and 1:5 crossing angles and a 'B' blade for 1:6 upwards (except in 7mm where we offer a 'C' blade for 1:9 and above, in case someone has a garden railway with plenty of room for very long turnouts).